Indoor Tracking for Airports and Transit Hubs

Airports and transit hubs are busy places. Managing the flow of passengers, staff, and luggage can be challenging. Indoor tracking software helps improve crowd management, optimize space, and enhance the travel experience. For system integrators and resellers, this software offers a smart solution to address common operational issues in airports and transit hubs.

• Misplaced or Idle Equipment: Wheelchairs, baggage carts, and trolleys are frequently misplaced or underutilized because their locations are unknown.
  
• Poor Passenger Assistance Experience: Special assistance staff are hard to locate, resulting in delays for elderly or differently-abled passengers.
  
• Overcrowding in Terminal Zones: Passenger congestion at check-in, immigration, or boarding gates is not addressed in real time due to lack of occupancy data.
• Missed Security Patrols: Security personnel may skip critical checkpoints without detection, compromising safety protocols.
  
• Slow Response to Maintenance Issues: Technical staff are difficult to track and assign, delaying emergency repairs to gates, restrooms, or equipment.
  
• Unauthorized Access in Restricted Zones: No automated alerts are generated when unauthorized personnel or assets enter high-security areas like baggage make-up or airside zones.

Indoor tracking software uses BLE (Bluetooth Low Energy), Wi-Fi, and sensors to track the movement of passengers, staff, and luggage in real-time. This software provides valuable insights into crowd density, space usage, and luggage tracking. Key features include:

• BLE-Based Asset Tracking: Tracks wheelchairs, trolleys, and carts with BLE tags. Displays live location of each item on a dashboard. Sends alerts for long idle periods or movement outside predefined zones.
• Role-Based Staff Filtering & Response Time Tracking: Helps assign nearest available staff for passenger support tasks.Tracks assistance staff in real time. Measures and logs time taken to respond to support requests.
• Zone Occupancy & Heatmap Analytics: Monitors foot traffic and crowd density across terminal areas. Alerts supervisors when a zone is overcrowded. Enables real-time redeployment of staff to manage passenger flow.
• Security Patrol Route Validation: Geofences checkpoints and tracks guard movements. Confirms if patrols are completed as scheduled. Alerts if any zone is skipped or patrol duration is too short.
• Live Technician Location with Role Tagging: Identifies and dispatches the nearest available maintenance technician. Reduces time taken to fix broken facilities. Optimizes technician workload and response times.
• Geofencing & Unauthorized Entry Alerts: Defines restricted zones digitally and monitors access. Sends instant alerts if unauthorized tags or personnel enter sensitive zones. Enhances compliance with airport safety and security protocols.

• Up to 100% Equipment Visibility: No more missing trolleys or untraceable wheelchairs – everything is accounted for in real time.
• 50% Faster Assistance Response Time: Special-needs passengers receive help without unnecessary waiting.
• Real-Time Crowd Management: Passenger queues are managed on the fly, improving the overall experience at terminals.